Terms of Service

Welcome to Jouvence Aesthetic Institute. We are dedicated to providing professional and safe aesthetic services while respecting your privacy. By booking an appointment, purchasing a product, or otherwise using our services, you agree to the terms outlined below.

1. Services Provided

We offer advanced aesthetic treatments, including:
  • Professional facial treatments
  • Laser-based skin services
  • Cosmetic injections (neuromodulators, dermal fillers, etc.)
All treatments are performed by qualified practitioners in compliance with applicable laws and safety regulations.
 

2. Medical Disclaimer

Our services are cosmetic in nature and are not a substitute for medical care.
  • Results may vary between clients.
  • Please disclose all relevant medical history, allergies, medications, and skin conditions before treatment.
  • We reserve the right to refuse service if a treatment is deemed unsafe or unsuitable.

3. Appointments, Cancellations & Late Arrivals

  • Arrival Time: Please arrive at least 10 minutes prior to your appointment for check-in and preparation.
  • Cancellations: At least 24 hours’ notice is required for all cancellations or rescheduling.
  • Late Cancellation Fee: Cancellations with less than 24 hours’ notice will be charged 100% of the appointment fee.
  • Late Arrivals: Arrivals more than 15 minutes late may result in shortened services or cancellation, with applicable charges still applying.

4. Refunds & Exchanges

  • Services: All service sales are final and non-refundable.
  • Products: Refunds are available within 7 days of purchase for unopened/unused items with the original receipt.
  • Exchanges: Exchanges may be provided within 7 days if the product is unused, unopened, and accompanied by the receipt.

5. Age Policy

Clients under 18 years of age must be accompanied by a parent or legal guardian, who must provide signed consent before treatment.

6. Client Responsibilities

You agree to:
  • Provide accurate and complete health and personal information.
  • Follow all pre- and post-treatment care instructions.
  • Not use our services for unlawful purposes or in violation of these terms.

7. Limitation of Liability

While we take every precaution to ensure safety, Jouvence Aesthetic Institute is not responsible for:
  • Allergic reactions, side effects, or complications from treatments.
  • Dissatisfaction with subjective results (results vary per individual).
  • Any damages exceeding the cost of the service provided.

Changes to Terms of Service

We may update this document from time to time. Updates will be posted here with the revised “Last Updated” date.

Last Revised: August 2025